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Customer Voice Champion Join Our Team
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Customer Voice Champion Join Our Team
Job Description
Experience: 0 to 3 yrs
Salary: Based on interview Performance
Focus Skills:
Excellent Verbal Communication: Professional vocabulary, clean neutral diction, excellent active listening abilities, and flawless spoken English (or the necessary regional language).
Empathy and Conflict Resolution: The capacity to handle angry or upset clients with composure, patience, and civility.
Multitasking & Navigation: High degree of ease using internal databases and several software screens while conversing with a customer at the same time.
Keyboarding Speed: Accurate and fast alphanumeric data entering to guarantee call note recording in real time.
Strong logical reasoning to rapidly comprehend a customer's problem and map it to the appropriate internal solution is a sign of problem-solving skills.
Shift Flexibility: Total readiness to perform rotating shifts around the clock, including nights, weekends, and holidays in accordance with company requirements.
If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply!
HR - Maria
Job Description
Experience: 0 to 3 yrs
Salary: Based on interview Performance
Focus Skills:
Excellent Verbal Communication: Professional vocabulary, clean neutral diction, excellent active listening abilities, and flawless spoken English (or the necessary regional language).
Empathy and Conflict Resolution: The capacity to handle angry or upset clients with composure, patience, and civility.
Multitasking & Navigation: High degree of ease using internal databases and several software screens while conversing with a customer at the same time.
Keyboarding Speed: Accurate and fast alphanumeric data entering to guarantee call note recording in real time.
Strong logical reasoning to rapidly comprehend a customer's problem and map it to the appropriate internal solution is a sign of problem-solving skills.
Shift Flexibility: Total readiness to perform rotating shifts around the clock, including nights, weekends, and holidays in accordance with company requirements.
If you're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply!
HR - Maria