Ad in: Chennai, India - Business Opportunities
Tamil Voice Process Executive Role Available Immediately - Price: Rs. 0
Ad # 901927
Tamil Voice Process Executive Role Available Immediately
Job Description
Salary Range : based on skills, and interview performance
Experience Requirement : Fresher
Qualification: 8th, 10th, 12th, or Above
Location : Chennai
Working Hours : 8 hours work | Monday to Saturday
Responsibilities
Customer Interaction: Handle inbound and outbound calls from customers.
Query Resolution: Address customer inquiries, complaints, and concerns.
Product/Service Information: Provide accurate information about products and services.
Sales and Upselling: Identify upselling and cross-selling opportunities.
Complaint Management: Resolve customer complaints and escalate issues as needed.
Process Adherence: Follow established processes and guidelines.
Performance Metrics: Meet and exceed performance metrics, such as call volume, call quality, and sales targets.
Skills:
Communication Skills: Excellent verbal and written communication skills.
Interpersonal Skills: Ability to build rapport and trust with customers.
Problem-Solving: Strong problem-solving and decision-making skills.
Active Listening: Ability to actively listen to customer concerns and provide solutions.
Computer Skills: Proficiency in customer service software and tools.
Interested Candidates can contact the HR for Interview Appointment
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
Your message has been sent
Job Description
Salary Range : based on skills, and interview performance
Experience Requirement : Fresher
Qualification: 8th, 10th, 12th, or Above
Location : Chennai
Working Hours : 8 hours work | Monday to Saturday
Responsibilities
Customer Interaction: Handle inbound and outbound calls from customers.
Query Resolution: Address customer inquiries, complaints, and concerns.
Product/Service Information: Provide accurate information about products and services.
Sales and Upselling: Identify upselling and cross-selling opportunities.
Complaint Management: Resolve customer complaints and escalate issues as needed.
Process Adherence: Follow established processes and guidelines.
Performance Metrics: Meet and exceed performance metrics, such as call volume, call quality, and sales targets.
Skills:
Communication Skills: Excellent verbal and written communication skills.
Interpersonal Skills: Ability to build rapport and trust with customers.
Problem-Solving: Strong problem-solving and decision-making skills.
Active Listening: Ability to actively listen to customer concerns and provide solutions.
Computer Skills: Proficiency in customer service software and tools.
Interested Candidates can contact the HR for Interview Appointment
Warm Regards,
HR - Preetha
63855 80670
infohrpreetha29@gmail.com
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